Effective Date: 08-04-2026

Welcome to AGNISA. These Terms & Conditions govern your use of our services and business transactions. By engaging with us, placing orders, or communicating with AGNISA, you agree to comply with the following terms.

1. About AGNISA

AGNISA is a B2B supplier of pulses, spices, and rice, serving businesses with consistent quality, reliable sourcing, and scalable supply solutions.

2. Eligibility

Our services are intended for:

• Wholesalers & distributors
• Retail chains & supermarkets
• Restaurants & cloud kitchens
• Food manufacturers

By placing an order, you confirm that you are authorized to act on behalf of a business entity.

3. Products & Quality

• All products are supplied as per agreed specifications and grading standards.
• We ensure:
  • No adulteration
  • No artificial enhancement
  • Standardized quality checks
• Minor variations in color, size, or texture may occur due to natural product characteristics.

4. Orders & Acceptance

• Orders are confirmed only after mutual agreement on quantity, pricing, and delivery terms.
• AGNISA reserves the right to accept or reject any order at its discretion.
• Once confirmed, cancellations may not be accepted or may incur charges.

5. Pricing & Payment

• Prices are subject to change based on market conditions unless agreed in writing.
• Payment terms will be communicated at the time of order confirmation.
• Late payments may result in delays, penalties, or suspension of future supplies.

6. Delivery & Logistics

• We aim to ensure timely delivery through reliable logistics partners.
• Delivery timelines are estimates and may vary due to external factors.
• Risk transfers to the buyer upon dispatch or delivery, as agreed.

7. Returns & Claims

• Any claims regarding quality or quantity must be reported within 48 hours of delivery.
• Returns will only be accepted if:
  • Products are unused and in original condition
  • Verified and approved by AGNISA
• Claims made after the specified period may not be considered.

8. Limitation of Liability

• AGNISA shall not be liable for:
  • Indirect or consequential losses
  • Business interruptions or loss of profits
• Our liability is limited to the value of the supplied goods.

9. Force Majeure

AGNISA shall not be held responsible for delays or failure to perform due to events beyond our control, including:

• Natural disasters
• Transport disruptions
• Government restrictions
• Supply chain interruptions

10. Intellectual Property

All content, branding, and materials related to AGNISA are the property of the company and may not be used without permission.

11. Privacy

Your data is handled in accordance with our Privacy Policy. We are committed to maintaining confidentiality and protecting your business information.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Calicut, Kerala.

13. Changes to Terms

AGNISA reserves the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of any changes.

14. Contact Information

AGNISA
📞 Phone: 8137813757
📍 Address: 9/661, Big Bazar, Calicut, Kerala – 673001

Our Commitment

Consistent Quality. Reliable Supply. Built for Business.